Explore the proprietary multimodal architecture powering 24/7 sales conversions on WhatsApp & social channels.
Unlike legacy chatbots that break when a customer deviates from a rigid keyword script, ZAFF AI understands natural conversational Sinhala and Singlish. It parses intent, checks stock, extracts product attributes, and makes contextual recommendations.
Customers love swiping right on photos in WhatsApp. ZAFF AI uniquely tracks outgoing media message IDs (wamid) in SQLite. When a customer replies to any photo, the AI immediately resolves the exact product model.
Instead of plain text receipts that look amateurish, ZAFF AI renders a digital Canva PNG invoice card using Node.js Sharp graphics. It dynamically writes the customer name, itemized rows, delivery fees, and total COD in under 1.8 seconds.